Okayautos.com was created from part of the Okayholidays Group, and formed by widely experienced professionals in the sector of tourism. Together with their knowledge and dedication we offer the best service in one of the most competitive sectors which is rent a car.
Our final aim is to offer our customers a first class service at the lowest possible cost without affecting quality and professionalism. This is very hard to find these days due to the excessive amount of online Rent a Car companies whose only concern is to offer cheap prices without any importance on customer care. Unfortunately this lack of attention produces negative repercussions on the quality of the contracted service on a global scale.
Okayautos.com CUSTOMER CARE, OUR CUSTOMER SERVICE
In Okayautos.com we believe that the quality should not be influenced by the price. Throughout our years of experience in the sector we have compiled all the problems that can arise at the moment of renting a car, and have transformed them into SOLUTIONS. For this reason Okayautos.com would not have made sense without the innovative offer in the sector of a center of assistance 24 hours of the day attended by our qualified personnel (OKAYAUTOS COSTUMER CARE SERVICE), a service that is totally independent from the habitual telephone assistance of our partners. Finally there is someone who is at your side, before, during, and after you have returned the car. We believe that an Okayautos.com customer is one of us ALWAYS.
THE BEST PARTNERS FOR THE BEST SERVICE
Keeping with our quality policy, we have only chosen partners that operate within the Airport arrival terminal, to avoid the inconvenience of waiting for a crowded minibus that would take you to an office that is located outside the airport. With Okayautos.com it is easy: after disembarking, retrieve your luggage and then drive off to wherever you wish in your rental car.
CLEAR AND COMPETITIVE RATES
You will probably be thinking that all these services will have additional costs that will then surpass your initial budget, but we can assure you that we have negotiated the most competitive rates on the market, clear and without hidden extras in the small print. In the majority of destinations we include full comprehensive insurance with no excess (own risk). On your reservation voucher all the costs to be paid when collecting the car are reflected with clarity, unlike other companies, at Okayautos.com we think that you prefer to know them in advance and to know exactly how much and the reason why you must pay.
THE BENEFITS OF BEING AN Okayautos.com CUSTOMER
As you can see, in Okayautos.com there is no club VIP nor nothing that differentiates one client from another, we are convinced that if you are reading these lines then you are already important to us. You will always receive the same treatment as if it is your first reservation or if you have made various, the only difference is the more rentals you make, more possibilities you will have to gain free rental days, special offers and promotions. But our service, our treatment and our quality will be the same as ALWAYS.
If you require more information, you can visit our FAQ, in which we try to clarify all doubts that can arise at the time of contracting our services. Also in our section of CONTACT you will be able to ask us directly online any further questions, we guarantee to answer in less than 24 hours.
In Okayautos.com our aim is to become the best rental car company that you will find, and for that reason we will be thankful to know your comments and opinions.
We hope you enjoy our services as much as we enjoy providing them to you.
The Okayautos.com team
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